Refund policy

Returns & Exchanges

We want you and your little one to love every Buds outfit. If something isn't right, you can request a return or exchange within 30 days of receiving your order.

Eligibility
To be eligible for a return, your item must be in the same condition you received it: unworn, unwashed, with tags attached and in its original packaging. Please keep your order number as proof of purchase.

How to start a return
Contact us on +92 331 1331000 (call or WhatsApp) or email sajidrasool55@gmail.com with your order number and the reason for your return. Once your return is approved, we will share the return address and instructions on how to send your item back. Items sent back without first contacting us cannot be accepted.

Exchanges
Need a different size? We are happy to exchange your item for another size or another product of the same price, subject to stock. Just mention it when you contact us.

Damaged or wrong items
Please check your order when it arrives. If an item is damaged, faulty or not what you ordered, contact us right away with a photo so we can make it right.

Non-returnable items
Sale items and gift cards cannot be returned.

Refunds
We will let you know once we have received and checked your return, and whether your refund has been approved. As most orders are paid by Cash on Delivery, approved refunds are sent by bank transfer or mobile wallet (JazzCash/Easypaisa) within 10 business days.

If more than 15 business days have passed since your return was approved, please contact us at sajidrasool55@gmail.com or +92 331 1331000.